Shipping policy

Delivery

UK POSTAGE CHARGES

UK Mainland Saver Delivery - £5.99

UK Royal Mail Next Day Delivery (Ordered by 11am)- £12

Highlands & Islands 48HR - £8

UK DPD 24 (Ordered by 3PM) - £7.99

STANDARD DELIVERY

We aim to dispatch goods on the same day (except weekends). All items sent with our standard delivery is sent via 48hr tracked service and normally takes 2 working days* to arrive.

* UK deliveries to certain postcodes in the Channel Islands and Scottish Highlands can take up to four working days or longer to be delivered. GY9–10, HS1–HS9, KW15–KW17, PA41–61, TR21–25, ZE1–ZE3, ZE–ALL.

FREE UK DELIVERY

Free UK Delivery on all orders over £100 excluding Highlands & Islands postcodes *

*Some items we cannot send due to the size and weight of the product, and we will advise where possible on the product description that the item is only for Click and Collect or prior arrangements only.

*EweMoo Sheep Footstools unfortuantely do not come under the free postage. There will be an additional charge of £8.00 due to the weight and size of the footstool.

NEXT DAY DELIVERY

For Royal Mail Next Day Delivery, orders must be placed by 1400hrs on a weekday. The order will be sent using special delivery, but we cannot guarantee it will arrive the next working day.

For DPD Next Day Delivery, orders must be placed by 3pm on a weekday. The item will then arrive the next working day.

We aim to dispatch goods on the same day; except weekends. Orders made after 3 pm on Friday and over the weekend will be sent the following Monday.

CLICK & COLLECT

We currently offer a click and collect service from our store located at Holyhead Rd, Betws-y-Coed, North Wales, LL24 0AY.

We will email you when your item is ready to collect in-store. We are open 7 days a week, but opening times can vary so please check our website or call 01690 710292 for details.

TRACKING YOUR ORDER

You can follow your delivery by putting your tracking number into Royal Mail Tracking, or for larger items Parcel force tracking.

EU DELIVERIES

Due to changes with Brexit, EU delivery charges now vary from country to country. Please contact us at info@annadavies.co.uk to receive a quote for delivery costs.

We cannot guarantee a delivery date, but your item will be sent via a tracked service.

We cannot cover any additional costs incurred at customs.

INTERNATIONAL DELIVERIES

Please contact us at info@annadavies.co.uk for a postage quote.